services

24 Emergency Service – 01896 752156 >

As a service to our registered clients we are happy to see your pet out of hours in the event of an emergency. Our emergency service is provided every night and weekend by our own vets.

In the event of an emergency:

  1. Call 01896 752156 straight away to talk to us.
  2. Pass on as much information as possible so that we can make an accurate assessment of your pet’s situation and give you guidance on what to do next.
  3. If your pet requires to be seen we will likely advise you to meet us at our Galashiels branch as we have full medical and surgical facilities there.

Occasionally we may feel it appropriate to hospitalise your pet at our Galashiels branch.  This will allow us to monitor your pet and ensure they are rested in a warm, safe and comfortable environment.  Additionally we are more able to administer medication eg by injection or through a drip if your pet is hospitalised.

As a small but developing practice we are currently not able to offer continuous 24 hour monitoring as standard to all our hospitalised patients.  However, we are able to state that we will assess every patient individually and we will make arrangements to check your pet at intervals through the night as determined by the condition of your pet.

In circumstances where 24 hour monitoring is deemed vital, we may refer you to the Royal Dick Veterinary School at Penicuik where teams of students, nurses and interns are available throughout the night.  Understandably, the provision of such intensive care can amount to a considerable cost.


Passports >

Passports are now very easy to do, and now it only takes 21 days to get them up and running.

All your pet requires is a microchip and a vaccination against Rabies, then a passport can be issued by either Mel or myself who are both qualified as Official Vets for DEFRA. Your pet cannot re-enter the UK until 21 days have passed but keep your Rabies vaccination up to date every 3 years, and your passport is valid for life.

From start to finish it costs approximately £145 to get your pet their passport, which is roughly equivalent to 2 weeks of kenneling fees.

If you are going abroad to areas of southern Europe you should also be aware that your pets require protection against sandflies and heartworm while they are abroad. For sandfly protection we recommend Advantix every 2 weeks while you are away.

For Heartworm protection we recommend an Advocate application before you go and every month while you are away. It is also recommended to do another advocate application 1 month after you get home. Please contact the surgery to get a tailor made protection scheme for your pet's holiday.

Before you come back in to the U.K. it is also required that you visit a vet for treatment application and get your passport signed. There are many vets around the ports in France which do this routinely but for more information please head to the pets passports website >

 


Vaccinations >



Dogs and cats are susceptible to a range of dangerous infectious diseases. Fortunately we can vaccinate them against most of them quite safely.


  • Puppies are vaccinated from 6 weeks of age with 2 vaccines 4 weeks apart, and then every year thereafter.
  • Kittens are vaccinated at 9 weeks and 12 weeks of age, and then every year thereafter.

Unlike many human vaccinations, it’s essential to get your pet vaccinated annually as some vaccines only last a year. If you are late then you may have to start the course again. For this reason Border Vets endeavour to send you vaccine booster reminders through the post, or you can sign up for text or e-mail alerts.

Although important, the vaccine your pet receives is actually only a very small part of the health check. The examination your pet receives is actually the most important part of your pet’s preventative health care. Any abnormalities can be assessed, and any worries you have about your pet’s health can be fully discussed.

Prices (correct February 2017)

  • Puppy Vaccine Course - Essential £69.50 and Superstart £138
  • Kitten Tricat Course £46.62
  • Kitten "SUPERKIT" start - boys £123 girls £150
  • Dog Annual Booster Vaccine £39.66 -   £35.70 with 10% prompt vaccine discount if applicable.
  • Dog booster incl kennel cough vaccine £51.00 with 10% prompt vaccine discount
  • Cat Annual Tricat Vaccine £24.66 - with 10% prompt vaccine discount can apply.

(Prompt vaccine discount is applied for our ongoing clients that get their vaccine in the month that it is due)

For more information about which cat vaccine to choose >>

 

Rabbit Vaccines

Your pet rabbit can be vaccinated against both myxomatosis and Viral Haemorrhagic Disease.
The vaccine is particularly important if your rabbit grazes outside where wild rabbits have access to your garden.
The vaccine can be given from 6 weeks of age and then annually after that.

  • Annual Myxo & VHD vaccine £30.59 - please see our April Rabbit deal.

For more about rabbit vaccines >>

 


Fleas & Worms >

Despite there being a number of good products on the market, we still regularly find people are having problems with fleas and worms affecting their pets.  At Border Vets we stock a variety of products at a competitive price for combating parasites and we can help you to understand which products may be suitable for your own situation by providing free advice when you purchase your flea and worm products from us.  Please ask to speak to Carla or Mel.

Fleas are always easier to prevent than get rid of but beware of pet-shop products which only claim to repel fleas.  We stock only products which are highly effective at killing fleas.  If your pet suffers from a severe infestation, did you know that the fleas you see on your pet may only be the tip of the ice berg?  Immature fleas can live off your pet in your carpet for up to 100 days without a meal.  So if you only treat your pet once, it is likely that you will start noticing fleas again after that product has worn off.  This can be avoided by treating the environment as well as your pet.

Worms come in all shapes and sizes and can affect your pet in different ways.  For human health reasons we strongly recommend worming your dog or cat against Toxocara worms and suggest you do this four times a year but more frequently for nursing bitches and puppies. 

Individual pets will have very different worming requirements; compare a house cat to a determined hunter or a town dog to a country one who regularly scavenges or rolls in fox poo!  To discuss your pet’s individual worming requirements, please ask to speak to Carla or Mel.  This may be particularly useful if you are planning to travel to Europe with your pet where there are many more parasitic problems like Heart worm which could affect your pet. 

A recent development has been for a Lungworm called Angiostrongylus Vasorum to migrate from the south into our area – you may have seen an article recently on Reporting Scotland highlighting a case at Glasgow Vet School.  Dogs can catch this worm by licking or eating slugs and snails which they may do by accident when playing with toys in the garden.  If you think your dog may be at risk from this worm please speak to Carla or Mel.  Angiostrogylus Vasorum is NOT killed by any over the counter worm products, only by a Prescription Only product.

Did you know that the use of Flea & Tick spot-on products for Dogs is the most common cause of poisoning in Cats in this country?  Never apply a product intended for a dog to a cat.  If you are unsure please ask – we are here to help.


House Calls >

Here at Border Vets we are happy to provide house visits when required. They are usually done either late morning or early afternoon, so we request that you contact us before 10am if you are likely to require a house call that day. We do not usually perform house visits during the evening.

There are times when a house visit is not the best thing for your pet, if for example when we need to use equipment based at the surgery. We will advise you if a house visit is not appropriate and we will explain why. We can arrange pet ambulance transfers to the surgery if required.

We understand that if the time comes to say goodbye to your pet and euthanasia is necessary, a lot of our clients prefer this to be done at home. We will do our best to arrange a suitable time to come out to you, but please give us as much notice as possible so that we can plan our rounds.

 


When the time comes - Euthanasia >

It's heartbreaking but sometimes we all have to make the final decision for our pet if it's in their best interest. Please phone the surgery to arrange a quiet time for this to be done as gently and peacefully as possible.

We can also arrange cremation for your pet at your request. There are a large choice of urns and memorials available and we can arrange everything for you - please click here to find out more >>>

Grieving and coping with the loss of a pet is a very sad and difficult experience. We all cope in different ways but if you feel it helps to share your feelings with someone who knows how it feels and understands then please contact the Pet Bereavement Support Service which is a confidential support line.